JustListEffective date: September 8, 2026
This Policy governs messages, quote requests, calls, emails, contact reveals, attachments, and other communications initiated through or using information obtained from JustList.
1. Permitted purpose
Use JustList contact tools and information only for a genuine service inquiry, an agreed project, related support or safety, or another purpose the recipient separately authorizes. Keep communications relevant, accurate, respectful, and reasonably timed.
2. No marketing consent from an inquiry
A listing view, message, quote request, phone reveal, account, or prior project does not by itself provide consent for automated calls, marketing texts, prerecorded messages, unrelated email campaigns, sale of contact information, or addition to an external marketing list. The sender must obtain and retain any consent required by federal or state law and honor revocation and opt-out requests.
3. Prohibited communications
- spam, bulk solicitation, repeated unwanted follow-up, scraped contacts, chain messages, or unrelated promotion;
- harassment, hate, discrimination, stalking, threats, extortion, sexual content, exploitation, or intimidation;
- phishing, malware, impersonation, fake invoices, advance-fee schemes, overpayment schemes, gift-card or cryptocurrency pressure, or requests for passwords and one-time codes;
- collection or disclosure of private information unrelated to the service;
- efforts to manipulate reviews, rankings, moderation, evidence, or another user's account;
- unlawful recording, monitoring, or publication of a call, message, image, or person; or
- contact with a person who has clearly asked the sender to stop, except a communication legally necessary to complete, cancel, document, or resolve an existing project.
4. Sensitive information
Do not send payment-card numbers, bank credentials, Social Security numbers, government-ID images, passwords, access codes, medical records, or unnecessary precise location information through ordinary messages. Use an appropriate secure channel when a lawful service genuinely requires sensitive information.
5. Telephone and off-Platform contact
When a user chooses to reveal contact information, the recipient may use it for the relevant service inquiry. The parties are responsible for lawful calling hours, do-not-call rules, consent, identity disclosures, recording laws, and message charges. JustList does not control, record, or guarantee communications after users move outside the Platform unless a feature expressly states otherwise.
6. Blocking, reporting, and emergencies
Users may block an account or report a Platform communication. Include the account, date, and relevant message when reporting to [email protected]. Do not continue engaging with a suspected scammer to collect evidence. For an immediate threat, call 911 or the appropriate emergency service; JustList cannot dispatch help.
7. Review and enforcement
JustList may use automated tools and human review to identify spam, fraud, abuse, or policy violations, subject to the Privacy Policy. We may warn, throttle, block, preserve, or disclose communications; limit contact tools; or suspend an account. We are not required to monitor every communication and do not become a party to a service agreement or dispute by moderating messages.
8. Contact
Safety and abuse: [email protected]. Account support: [email protected]. Privacy: [email protected]. Commercial email from JustList includes the legally required sender identification, postal address, and opt-out method.