Slow laptop? Let's check the boring fixes first

I help with everyday computer problems, from a slow startup to a printer refusing to join in. Device model and a screenshot of the error are a good first message. Please don't send passwords.

• Slow-system troubleshooting • Setup and ordinary software issues • Storage, memory and backup help

Message device model, operating system and what happens. Screenshots are helpful; passwords aren't. Parts and software licenses aren't included in the starting price. Based around Raleigh.