Boston: The printer is not your boss

Laptop and desktop help for ordinary faults, setup and upgrades. Describe the actual problem, including anything you changed before it started. We'll agree on backups and file access before I touch settings or hardware. Sometimes it's a focused software fix, sometimes it needs a part; the work and cost are explained before going ahead.

A couple of details: Backups and permission to access files are agreed first. Specialist data recovery is separate.

Tell me about the issue, important files and recent changes. Include your area if you want an in-person visit. Message to check a location around Boston.